Although cruise tourism is one of the fastest growing segments of the international leisure tourism market, tourism research on ocean cruises have often been neglected in Sri Lanka. Cruise calls involve frequent ...

Customer Relationship Management (CRM) practices and its effects on Customer Brand Engagement (CBE) are an emerging trend in many industries including the hotel industry. Therefore, the main objective of this study is ...

Though ecotourism has become a new concept in modern tourism, it has not been practiced by ventures in its true sense. This issue is also true for the eco tourist ventures in Sri Lanka since they have been unable to identify ...

The aim of this paper is to identify the reasons for the implementation and subsequent institutionalization of activity based costing (ABC) in a manufacturing subsidiary of a large local conglomerate, Sigma and the uses ...